Don't want to order online?
Call us! we'll take your
order over the phone!
1-778-426-3335
YES!
We do sell Wholesale! If you are a Retailer / Wholesaler / Auction
seller
and you want to sell the same great products that we do,
apply NOW for a Free membership to our Wholesale Account
today!
Wow
this is Wacky's
20th Anniversary !!
Happy Happy Willy :)Wacky
Say's
"I can't believe it's been
20 years wow
I want to thank everyone that had trust in me "Wacky"
and our product line for so many years
I remember when I first started on the Internet with
a dial up connection at 14.4 and trying to run a successful
online
business wow - I remember why my first digital camera
for our first website way back and cost me over $450.00
geeeeeeeee what memories. "
Life is short - Live it now - turn up this video and
rock on !!
Payment
& Ordering Information We offer 4 Easy Ways to Order:
PHONE - 1 (778) 426-3335
Call Mon-Sat 10am - 5:30pm PST
Major Credit Cards Accepted By Phone:
Master Card, VISA, American Express
Money Order Payments can also be arranged by phone.
After Hours leave a message for one of our
Sales Reps to return your call!
EMAIL - wackywillys@gmail.com
Anytime - 24 hours a day, 7 days a week.
Major Credit Cards Accepted By EMAIL:
Master Card, VISA, American Express
Money Order Payments must be arranged by Sales rep,
so a Sales Rep will contact you.
Be sure to include your Name, Address, Phone Number
Your Order & Shipping Information
Credit Card Number, Billing Address, and the Name on
the Card
*SECURE* Online Order FORM
Click on 'Checkout' on any product page.
Anytime - 24 hours a day, 7 days a week.
Major Credit Cards Accepted By Online Order Form
Master Card, VISA, American Express
Money Order Payments can be placed Online.
Be sure to Fill out ALL BLANKS for Customer Information
Your Order & Shipping Information
Credit Card Number, Billing Address, and the Name on
the Card
MAIL
Please email us for our new address Money Orders Accepted
ONLY BY MAIL
Money Orders will be processed WHEN ORDER IS SHIPPED!
Be sure to include your Name, Address, Phone Number
Your Order & Shipping Information
Be sure to include all order and contact information
Sorry there is no C.O.D. courier service available at
this time.
All customers assume all responsibility for custom regulations.
Product Questions Can you send me information
on the product before I buy?
If you need product information other than what is listed
on the site, please contact us at wackywillys@gmail.com
If additional information is available that is not posted
on the Web, we will be happy to let you know. How can
I determine if a product is safe for children? All merchandise
is required to comply with every applicable health and
safety standard in the US and Canada.
Do you
provide care instructions for the apparel you carry?
All apparel sold on the online store has tags that indicate
care instructions if they're applicable.
Are batteries
included with those products that require them?
Our merchandise does not include batteries. The product
description usually specifies any merchandise that does
include batteries.
What
if I am interested in a product that I do not see on
the site?
If you are interested in a product that you cannot find
at Wacky Willy's Web, please send us an email at wackywillys@gmail.com
We will respond to you within one to two business days.
Ordering Questions What
if I have a problem while placing an order?
Although most online orders go very smoothly, occasionally
you may experience some bumps in the road. If you are
not sure what to do next to complete your order, the
Shopping Cart is a good place to start. In most cases,
you'll get back on track and easily complete your order.
If you continue to have trouble with your order, please
call us at 1-778-426-3335 or email us at wackywillys@gmail.com
We will be glad to help you through the process.
Do you
accept international orders?
Yes.
How do
I cancel or modify my order once it has been placed?
We process orders very quickly in order to provide our
customers with excellent service. This does make it
difficult for us to cancel or modify your order once
it is submitted. If you change your mind once your order
has been submitted, you have to tell us immediately
by phoning Customer Service at 1 778 426 3335 . Email
or Fax may not be fast enough, and we could ship your
order out before your tell us.
Will
I receive an automatic confirmation that my order has
been processed after I have placed my order?
No. Usually we do not contact you unless we need more
information, or there's a problem. But you can request
Order Confirmation by writing that under the "SPECIAL
INSTRUCTIONS" section of the order form.
If you sent your order via fax or mail, a Customer Service
Representative at 1-778-426 3335 will be happy to verify
that your order has been processed.
Will
I receive a confirmation when my order is shipped?
No. You usually don't hear from us, unless there is
a problem, or we need more information. You can request
that we send you a confirmation email buy writing that
in the 'SPECIAL INSTRUCTIONS' section of the order form.
If you sent your order via fax or mail, a Customer Service
Representative at 1-778-426 3335 will be able to verify
whether your order has shipped.
Which
payment methods do you accept?
We accept VISA, MasterCard, American Express and International
Money Orders. At this time, we do not accept checks,
or C.O.D. payments at his time.
When
will my credit card be charged?
We do not charge your card until your order has shipped.
What
do I do if my credit card information is declined?
If the site declines your credit card information, once
you have verified that the name, credit card number
and expiration date are correct, the issuing bank of
your credit card should be able to provide you with
further information. We are unable to provide information
on why a card might have been declined. It will occasionally
happen that a credit card purchase is authorized at
the time an order is placed but declined at the time
of shipping. We regret that this is not a situation
that we can foresee or control and recommend that you
contact your issuing bank if it should occur.
If
I ordered an item and it is on back order, will you
ship it to me when it is once again available?
If your order information included an email address,
we will send you an email to inform you that a product
you ordered is not available for immediate delivery.
Then a Customer Service Rep will discuss your options,
and course of action you would prefer. We will ship
the item to you when we receive it into stock.
When
do you charge my credit card for product that is on
back order?
We do not charge your credit card for the purchase price
of the item until it has shipped. If the backordered
item was part of a larger order, shipping costs for
the items shipped WILL NOT incorporate ANY charges for
the backordered item(s). A Customer Service Representative
at 1-778-426 3335 or wackywillys@gmail.com will be happy
to assist you with your back order. We will gladly cancel
your order for you or help you select a comparable item
that is available for immediate delivery.
I was
on your site and saw a product that I wanted to order,
but when I came back later, it was no longer there.
What happened?
The product you are looking for may be temporarily out
of stock or no longer available. We make every attempt
to keep the site updated so that only items that are
currently available are shown. Since quantities of many
of our items, particularly collectibles, are limited,
there is always a chance that they will sell out quickly.
If the item you wish to order becomes available again,
however, we will post it on the site as soon as it is
in stock.
Wacky Willy's Web respects the privacy
of every individual who visits our Web sites. This
Privacy Policy outlines the information Wacky Willy's
Web may collect and how we may use that information.
What do you do with my personal information?
We only collect the information necessary to process
your order, and that is all it is used for. Your information
stays on file on our copy of the invoice for reference
purposes, but it stays within Wacky Willy's Web, and
is not communicated to any other party. At no time do
we intend to sell, rent or market personal data about
you to third parties.
Children Wacky Willy's Web has no intention of collecting
any personal data from individuals under eighteen (18)
years of age, since only adults should be placing orders
with us.
Is your online ordering secure?
Protecting your order information is our priority. We
use Secure Sockets Layers (SSL) technology to protect
the security of your online order information. always
check the https is show in your checkout - When you
input your information into our system at "Check Out,"
your shipping information and credit card information
is sent in an encrypted code that only we can decode.
This information is sent to a credit card payment processor
that validates your name, address and credit card information.
Your encrypted credit card information is then stored
in a highly protected computer until your product is
shipped, at which time your credit card will be charged.
Your order form, including your encrypted credit card
information is once again archived in a highly protected
computer that can only be accessed by authorized employees.
While we can keep track of your name and address for
future product purchases, you will need to provide your
credit card number each time you order. Only authorized
employees have access to stored information. We safeguard
information according to established security standards
and procedures, and we continually assess new technology
for protecting information. When you shop at wackywillysweb.com,
you can be assured that your shopping experience is
100% secure. You are one of millions of customers who
visit wackywillysweb.com and who shop with us securely.
